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If you are experiencing issues with a “Privacy and Security” message in ClamXAV, or one asking about Full Disk Access, please update to the latest version (v3.5.5) before reaching out to us. If the issue persists after updating to version 3.5.5, please contact us using the form below.

Pop your details in the fields below and we’ll get back to you as soon as we can.

If you’ve lost your registration details (your ‘key’) try lost key retrieval in the first instance!






We respond to every request we receive (promise!) and our reply will either come from support@clamxav.com or clamxavsales@canimaansoftware.co.uk – so, if you use a spam filter, please ensure that you’ve allowed emails from these addresses to reach you. If you haven’t heard from us within 48 hours, give your spam mailbox a quick check first!