If you are experiencing any issues, please update to the latest version (v3.9) before reaching out to us. If the issue persists after updating to the latest version, please contact us using the form below.
If your renewal payment is failing, please update your payment details in our store. We've written some instructions here.
Pop your details in the fields below and we’ll get back to you as soon as we can.
If you’ve lost your registration details (your ‘key’) try
lost key retrieval in the first instance!
We respond to every request we receive (promise!) and our reply will either come from support@clamxav.com or clamxavsales@canimaansoftware.co.uk – so, if you use a spam filter, please ensure that you’ve allowed emails from these addresses to reach you. If you haven’t heard from us within 48 hours, give your spam mailbox a quick check first!